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Frequently Asked Questions

Pitch Side Apparels - Your Questions Answered

  • How long does it take for my order to ship?
    At Pitch Side Apparels , we strive to ensure that your orders are processed and shipped promptly. Once your order is placed, it typically takes 1-3 business days to process. After processing, standard shipping within the continental United States usually takes 3-7 business days. Please note that international shipping times may vary depending on the destination. We will send you a confirmation email with tracking information as soon as your order has shipped, allowing you to stay updated on its journey to you. If you have any further questions regarding your order status, our customer service team is always ready to assist you.
  • How do i return an item/receive a refund?
    If you find that you’re not completely satisfied with your order, we will gladly issue you a refund. We offer a full money back guarantee. That’s how committed we are to your satisfaction. All we ask is that you send us a quick message on why it didn’t meet your standards. We are always looking for ways to improve our product.
  • What makes Pitch Side Apparels unique compared to other online soccer stores?
    Pitch Side Apparels stands out because we specialize in creating custom soccer and football products tailored to your individual style and preferences. Our extensive range includes everything from custom fanny packs, AirPod cases, and phone cases to laptop sleeves and beyond. Each product is designed with soccer fans in mind, ensuring functionality without compromising on style. Our focus on personalization means you can represent your favorite sport in a way that's uniquely yours. Plus, we use high-quality materials to ensure durability, making sure our products cater to both everyday use and the passionate soccer enthusiast.
  • Where do you ship?
    Pitch Side Apparels proudly ships our extensive range of soccer gear and apparel to customers worldwide. Our goal is to ensure that soccer enthusiasts, regardless of their location, have access to high-quality equipment and merchandise. We partner with reliable shipping carriers to deliver our products efficiently to various international destinations. Shipping fees and delivery times may vary depending on your location and the shipping method selected at checkout. For more specific information on shipping options, costs, and estimated delivery times, please visit our Shipping Information page or contact our customer support team. Your satisfaction is our top priority, and we strive to provide a seamless shopping experience from our pitch to yours.
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