Frequently Asked Questions
Welcome to our FAQ Page
About Us
Pitch Side Apparels is the #1 site for football accessories! This claim is attributed to the combination of our styles and unique product selection.
Payments
We accept PayPal, Visa, MasterCard, Discover, and American Express. We also accept Apple Pay and Amazon Pay.
Returns
If you find that you’re not completely satisfied with your order, we will gladly issue you a refund. We offer a full money back guarantee. That’s how committed we are to your satisfaction. All we ask is that you send us a quick message on why it didn’t meet your standards. We are always looking for ways to improve our product.
If for any reason you are not completely satisfied with your purchase, within 14 days of placing your order, we will refund you for your purchase with no questions asked.
Shipping
We ship within 24-72 hours of the order being placed.
This depends on whether it is an *International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 5-8 business days. International orders are shipped and delivered within 5-15 business days.
We use the United State Postal Service and UPS. To keep shipping rates down we compare costs between these carriers and ship the most efficient way.
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 5 business day, please contact us. The tracking info we send can be used in the "Track Your Order" section of pitchsideapparels.com. This can be found on the main menu or the footer menu.
We ship all across the world!